Managers of Sales Operations
ABOUT BASTA
Since 2016, BASTA has worked with thousands of first-generation college students of color to launch their careers and change the face of leadership in the workforce, resulting in the country's best job placement outcomes. Through personalized AI-powered career planning, best-in-class coaching, and networking with top 100 employers, New York-based job seekers in BASTA’s Fellowship program find great jobs at nearly twice the rate of their peers. Our Powered By BASTA program is scaling this impact through game-changing analytics and online support that supercharges colleges’ career success programs so students nationwide can accelerate their professional journey.
SCOPE AND PROBLEM
American undergrads are facing a job market beset by systemic underemployment. The problem is especially severe for the nearly 5 million first-generation college students: only 44% of first-gen students of color land a job that requires their degree,and only 20% earn a living wage within a year of graduation.
These trailblazers have the smarts, skills, and experience to land a job that leverages their degree, pays well, and forges a path to a thriving career. BASTA partners with colleges, nonprofits, and employers to build that bridge of opportunity.
THE PERSON
As the Manager of Sales Operations at Basta, you'll play a pivotal role in driving growth across University Impact and Post-Secondary K-16 markets. Working closely with the Director University Impact and the Director of K16 Partnerships, you'll optimize sales strategies, streamline operational processes, and cultivate strategic partnerships. This role will be crucial in adapting Basta's career readiness programs to the higher education context, ultimately supporting the organization's mission to deliver impactful solutions and drive revenue growth across all verticals.
KEY RESPONSIBILITIES
Sales Process Operations
● Manage and optimize the University Impact and K16 sales pipeline across verticals, using tools like Asana to manage prospect outreach and touch points as well as regularly update the sales pipeline and share pipeline
● Liaise with marketing to ensure a comprehensive sales resources, including collateral, playbooks, and presentation decks are regularly updated and easy to adapt support Directors with meeting preparation and follow-up to effectively execute growth strategies and secure partnerships in the University Impact and K16 verticals
Lead Management and Qualification:
● Collaborate with the product and marketing teams to ensure that sales materials are up-to-date and effectively communicate Basta's value proposition, providing the Director with the resources needed to engage university and K-16 partners successfully helping to maintain a steady flow of high-quality leads. ● Collaborate with marketing to develop and execute creative and relevant lead generation strategies- from marketing campaigns to all-call events
Data Management and Analytics
● Maintain a sales database to ensure data accuracy and accessibility
● Conduct regular data analysis to identify trends, forecast sales, and provide actionable insights
● Translate data analysis into bi-yearly retrospectives that will be presented to leadership to establish trends, forecast growth and determine bottlenecks.
Qualifications
You could be our Manager of Sales Operations if:
● You have 5+years of experience in sales operations, revenue operations, or a related field, preferably in the education or non-profit sector
● You have a proven track record of implementing and optimizing sales processes and systems that have directly contributed to revenue growth
● You're highly proficient with CRM systems (e.g., Airtable) and have experience with a wide range of sales technologies (e.g., sales engagement platforms, analytics tools, CPQ software)
● You'rewell-versed in sales methodologies and best practices, with the ability to adapt them to BASTA's unique context
● You have excellent project management skills and experience leading cross-functional initiatives
● You're a strategic thinker with the ability to translate data insights into actionable plans for sales improvement
● You have strong communication skills and can effectively collaborate with and influence stakeholders at all levels
● You're adaptable and thrive in a fast-paced, rapidly growing organization
● Bachelor’s Degree Required
The Tangible Good
We offer a competitive compensation and benefits package* which includes medical, dental, vision, short-term disability, long-term disability, life insurance, retirement matching, paid parental leave, and more. We also offer a generous paid time off policy, including 15 paid vacation days (20 paid vacation days after your first year), all federal holidays, summer Friday half-days and an end of year shutdown annually.
*Basta reserves the right to change benefits at any time according to business need.
**Applicants must be authorized to work for any employer in the U.S. Basta is unable to sponsor or take over sponsorship of an employment Visa at this time.
**Basta does not currently cover the cost of relocation.